AALRR's customized training programs focus on liability reduction techniques that integrate organization-specific policies and procedures.  Our attorneys provide managers and employees with legally sound and engaging instruction on critical topics in order to minimize claims against the organization and/or management. 

Each tailored training session provides an overview of the training topic, including which laws apply, and a common-sense approach to reducing liability. Oftentimes AALRR's training sessions include practical case scenarios and short videos in order to further illustrate the training points and demonstrate methods for successfully handling specific situations. Upon completion, your organization will receive copies of the comprehensive course materials, and if needed, certificates of completion, and required acknowledgements and attendance information.

Training programs vary, but most sessions occur in two-hour increments. Fees are determined based on geographic location, the number of registered attendees and the desired topic(s).  We recommend that training sessions be limited to no more than 40 individuals per session.

Popular Training Topics:

Some of our most popular customized training programs are identified below and can be delivered either virtually or in-person: 

Disability Discrimination

Discrimination and/or harassment against a qualified individual based upon disability in employment is unlawful. All applicants and employees are covered and protected by various federal and state disability discrimination laws.  Managers and supervisors must be aware of their liability and their responsibility to remedy disability discrimination.  The training provides attendees with the tools necessary to recognize disability discrimination, and offers practical advice on how to address disability discrimination in the workplace, or when a complaint of disability discrimination is made. 

Reasonable Accommodation

This “hands on” practical training reviews issues related to the reasonable accommodation process. Under California law, an employer must provide a reasonable accommodation to an individual with a disability. A general overview of the legal requirements of this process is used in conjunction with case studies and simulations of the interactive process. The materials focus on California law as it sets higher compliance standards for employers. 

Preventing Discrimination

A key component to creating a workplace free of discrimination is education. Most supervisors and managers are aware that it is illegal to discriminate on the basis of race, national origin, age, sex, disability, and religion. But they are not always clear on what actions are not permitted under these laws, and the types of discrimination that are protected. Discrimination or harassment based on personal bias can create legal liability. Our firm offers training to prevent potential discrimination by increasing awareness and understanding of characteristics protected by Federal, State, and Local laws.

FRISK^® Leadership Series

The FRISK^® Leadership Training Series is a proven communication framework for successfully remediating performance problems. FRISK^® lays out, in clear and simple terms, the basic points that evaluators should include in feedback to employees to satisfy just cause requirements, promote positive change, and provide a clear understanding of performance expectations.

PROOF ~ Proper Investigations

Whether it is a formal, written complaint or an informal, verbal complaint, arguably the most critical aspect of responding is the ability to conduct a prompt, thorough and effective investigation into the complainant’s concerns. A properly conducted investigation offers management personnel the roadmap to make difficult decisions based upon the facts available.  The primary purpose of investigation training is to prepare managers and supervisors to thoroughly gather the facts so they can confidently make employment decisions and issue effective remedies for victims. This training provides tips & suggestions to uncover all the relevant facts, provides the tools necessary to approach each investigation thoroughly and effectively and offers proper report preparation techniques, and mistakes to avoid.

Investigations – Credibility Factors

In workplace investigations, witnesses often contradict each other on key facts or they interpret those facts differently. As an investigator, you must determine whose version (or interpretation) of those facts you believe. How do you make that determination? Are you confident that your approach to assessing witness credibility results in correct findings? This training provides an in-depth analysis of credibility factors, including corroboration, plausibility, motivation, consistency, contradictions and demeanor. The session also explores other factors that may influence an investigator’s decision making process, including implicit/unconscious bias, and provides guidance to reduce those concerns. The training uses real world examples and fact-based hypotheticals to sharpen your skills in making credibility assessments. 

Investigations – Difficult Witnesses/Interview Techniques

As an investigator, you must determine how to best handle witnesses with different types of personalities in order to effectively complete your investigation.  Our training will share tried-and-true methods to successfully interview different types of witnesses that may be encountered during investigations, including: evasive or argumentative witnesses or dishonest or rambling witnesses. Equip investigators with the proper tools to ensure that difficult witnesses do not derail your workplace investigation.

Leaves of Absence

This program will help employers understand and apply leave provisions of state and federal law. It will cover the Family Medical Leave Act, the California Family Rights Act, the California Pregnancy Disability Act and other state laws.

Negotiations

What are you entitled to expect from union representatives and what are they entitled to expect from you? This training session will include an overview of the negotiation process, key terms, preparation techniques, and mistakes to avoid.

Employment Practices: Hire Right

What makes for a good hiring decision? How do managers and supervisors learn what they need to know during the application and interview process?  What mistakes do managers and supervisors make when conducting employment interviews?  This training session discusses hiring basics, what potential liability exists for employers making hiring decisions, what you can and can’t ask and provides tools to simplify the hiring process.

Effective Employee Management

A major concern for employers is addressing employee performance and behavioral issues with proper documentation. Our training provides managers and supervisors with the tools to improve performance with constructive communication and, when necessary, how to gather and create proper documentation for discipline. By helping managers and supervisors to understand the right way to handle employee discipline and documentation, companies can effectively minimize claims.

Conducting Effective IA Investigations - A View from All Angles

Our attorney presenters, who have represented police/fire department management and police/fire organizations, will present the nuts and bolts of conducting a thorough and defensible IA investigation and lessons learned from both sides of the aisle. 

We would be happy to prepare a customized program to meet the needs of your organization. For more information or to schedule training please contact:

Jane Novotny | jnovotny@aalrr.com or 562.653.3409
Keesha Clark | kclark@aalrr.com or 562.653.3453.

Sexual Harassment Prevention & Abusive Conduct Awareness Training
Customized Group Training Available

Sexual harassment can occur in many forms and under many different circumstances. Legislation passed under SB 1342 requires employers with five or more employees to provide two hours of sexual harassment prevention and abusive conduct awareness training to all supervisory employees and one hour of sexual harassment prevention and abusive conduct awareness training to all nonsupervisory employees.

AALRR’s sexual harassment prevention and abusive conduct awareness training meets the requirements of SB 1342 and also shares best practices, provides sample policies & procedures,  and will help your organization minimize its risk related to harassment claims  whether your employees are on-site or working remotely.

Register today to ensure your employees understand what constitutes sexual harassment and abusive conduct, when and where it can happen, who it can happen to, and the possible consequences for everyone involved.

UPCOMING TRAINING DATES (ONE OR MORE ATTENDEES):
If you have a one or more supervisory or staff employees who need to attend the training, please use the links below to sign up for one of our scheduled dates.  The trainings will be conducted virtually. Certificates of completion will be provided. 

Supervisory Two-Hour Training · $69 per person

October 17, 2024 (3:00-5:00 pm) PDT

---

Staff One-Hour Training · $49 per person

Look for 2025 dates to be posted

---

Staff SPANISH One-Hour Training · $69 per person

October 22, 2024 (11:00-12:00 pm) PDT SPANISH 

---

CUSTOMIZED COMPANY TRAINING:
Customized training specific to your organization can be scheduled either virtually or in-person. Training is conducted by a flat rate and rates vary based on the number of employees trained and company location. Please contact Jane Novotny jnovotny@aalrr.com for specific information and pricing.

For more general information please contact Jane Novotny · jnovotny@aalrr.com or 562.653.3409.